ACI Strategic Plan

Our Business | Mission

ACI develops, disseminates, and advances the adoption of its consensus-based knowledge on concrete and its uses.

Our Markets | Who We Serve

• ACI members
• ACI chapter members
• Customers

Our Beliefs | We Operate With

• Consensus
• Credibility
• Camaraderie
• Benefit to society
• Personal and professional growth

Our Strategic Goals and Objectives

Engagement

ACI will work to increase participation of and add value for its members, chapter members, and customers.

Outcome

ACI will increase the number of active members and satisfied users of its products and services.

Objectives

• Increase opportunities for professional growth
• Strengthen relationships between ACI and its chapter members
• Engage constituents interested in certification

Outreach

ACI will positively impact the global concrete community through mutually beneficial alliances.

Outcome

ACI will establish and expand strong and productive relationships with external organizations and individuals.

Objectives

• Actively seek opportunities to advance national and global outreach
• Establish relationships with regulatory authorities to advance adoption

Leadership

ACI will provide leadership to ensure our customers are equipped to sustainably address the needs of a changing world.

Outcome

ACI will be a recognized leader and partner in advancing concrete as a solution to society's needs.

Objectives

• Proactively gather and share information on transformational ideas, practices, and techniques
• Quickly respond to consumer needs and global trends for concrete information

Structure

ACI will improve the organization and processes through which its programs, products, and services are produced and deployed.

Outcome

ACI will be more efficient, agile, and effective, while maintaining 'ACI quality'.

Objectives

• Structure ACI and dedicate resources to quickly develop or adapt programs, products, and services
• Enhance member and customer experience through continuous improvement