Title:
Improving Customer Service through AI
Author(s):
Raza, A.H.
Publication:
Concrete International
Volume:
45
Issue:
10
Appears on pages(s):
55-56
Keywords:
time, data, supply, order
DOI:
Date:
9/29/2023
Abstract:
The article focuses on implementing artificial intelligence (AI) in concrete production, specifically, on how AI can benefit concrete producers. It describes how with the help of AI they can gain a deeper understanding of customers’ needs and optimize their supply chains to effectively meet those needs and to stay ahead of changing market conditions.