Frequently Asked Questions

Q: Can I attend committee meetings?

A: Anyone who is registered for the in-person convention may attend open committee meetings listed in the convention program book or mobile app.

Q: How do I join an ACI Technical Committee?

A: Visit this web page and complete the application.

Q: Can I attend the technical sessions?

A: Yes, all in-person registered convention attendees are encouraged to attend the sessions throughout the week or view them on-demand. Anyone registered for on-demand sessions only, can watch on-demand recordings through the convention app/platform.

Q: Are session handouts available?

A: Yes, session handouts will be available on the ACI website at the conclusion of the convention and will remain online for at least 4 weeks following the convention.

Q: Is a speaker-ready room available?

A: A speaker-ready room will be available to session moderators, speakers, and committee chairs.

Q: What are the hours of the speaker-ready room?

A: The speaker-ready room will be open the following hours:

Q: Where is the speaker-ready room located?

A: The Speaker Ready Room will be located at The Sheraton Centre Toronto Hotel - Vide Office (Lower level).

Q: Does ACI offer Continuing Education Units (CEUs) for participation in sessions?

A: At this time, ACI is submitting session information to AIA for approval to offer CEUs for participation in the live convention sessions. Attend the entire duration of a live participating session and record the codes given out during the session using the worksheet provided in the program book. In most cases, one contact hour is equal to one Professional Development Hour (PDH). Check with your state board for acceptance criteria. On-demand sessions do not qualify for CEU's. ACI does not offer CEU's for attendance at committee meetings.

Q: What networking opportunities are there during the convention?

A: There are numerous networking events during the convention, including but not limited to: the Opening Reception (Sunday 7:00 p.m. - 8:00 p.m.), Women in ACI Reception (Monday 5:00 p.m. - 6:00 p.m.), Concrete Mixer (Tuesday 6:30 p.m. - 8:00 p.m.), and President's Reception (Wednesday 6:30 p.m. - 8:00 p.m.). Networking events are open to all registered convention attendees and guests.

Q: Can my children attend the networking events?

A: Only registered guests or attendees may attend convention events.

Q: What are the exhibit hours?

A: Exhibits will be open during the following hours:

Q: What is the cost of an exhibit booth?

A: Exhibit Booths are available starting at the $2,500 sponsorship level and above. Please contact Kim Spillane (kim.spillane@concrete.org or +1.248.848.3197) for more details.

Q: What are the benefits of exhibiting/sponsoring?

A: So many! For a detailed list of sponsor benefits, view the prospectus here.  

Q: How can my company become an exhibitor?

A: An exhibit booth is one of the many sponsorship benefits. To become an exhibiting sponsor, fill out the sponsor application located at here.

Q: What is the typical weather in Toronto, ON, Canada in March?

A: The average daily high in March is 42°F (5°C) and the average low is 29°F (-1°C). Visit www.weather.com for the latest weather forecast. 

Q: What is included as part of my registration?

A: In-person convention registration includes attendance at committee meetings, sessions, networking events, and exhibit area activities. Additionally, registration fees cover the cost of meeting room rental, audiovisual equipment, coffee breaks, cyber café and wireless hotspot equipment and fees, signs, pre-convention and on-site materials, registration staff, and materials.

On-demand technical session registration includes participation in all on-demand technical sessions. The registration fee also covers the cost of event platform fees, equipment, and staffing.

Q: How do I register for special lunches and receptions?

A: It is highly recommended you pre-register for all ticketed in-person lunches and receptions. Space is limited and these events are expected to sell out. You can register for these events online when filling out the registration form. You can also add these events to your registration by contacting Customer Service at registrar@concrete.org. 

Q: If my guest is only attending the networking events, does he/she need to register?

A: Yes, they will need to register as a guest to attend any networking events, guest events, or tours.

Q: If I am only coming to make my presentation, do I need to register?

A: If you are a speaker only attending the session to make your presentation (and not participating in any other convention event), you do not need to register. Please note: You will NOT receive a name badge or other convention materials if you do not register. One day registrations are available.

Q: I have a question about registration, who should I contact?

A: If you have any questions regarding registration, please contact Customer Service at 248-848-3812 or registrar@concrete.org. 

Q: Where will registration be located on site?

A: In the Osgoode & Sheraton Hall A-F at the Sheraton Centre Toronto Hotel.

Q: What are the hours of registration?

A: Registration will be open during the following hours:

Q: Does ACI have a group rate at a hotel?

A: Yes, for more information visit our hotel webpage. 

Q: How can I get from the airport to The Sheraton Centre Toronto Hotel?

A: Taxi cabs, shared-ride services, and rental car centers are all available at the Toronto Pearson International Airport.

Q: Is there parking available at The Sheraton Centre Toronto Hotel?

A:Valet parking is $63CAD/day.

Q: I need a letter of invitation to obtain a visa. Can you help me?

A: Request your letter of invitation from ACI Event Services. Provide your full name, mailing address, and e-mail address. E-mail us at conventions@concrete.org. Note: ACI is unable to provide financial assistance. Letters will only be given to registered convention attendees.

Q: How far in advance should I request a letter of invitation to obtain a visa?

A: ACI recommends requesting a letter of invitation six (6) months prior to each convention.

Q: Will ACI submit my letter of invitation directly to the consulate?

A: ACI will send all letters of invitation directly to the individual requesting the letter. Individuals must submit the letter to their consulate. ACI will not communicate with embassies or consulates on your behalf.

Q: Will ACI provide financial support?

A: Unfortunately, ACI is unable to provide financial assistance to attendees.

Q: What are the latest airport security guidelines?

A: For the latest airport security guidelines, visit https://www.tsa.gov/travel.