Frequently Asked Questions

Frequently Asked Questions

The governor of Illinois recently issued a disaster proclamation due to the COVID-19 situation. To protect our event attendees’ health and safety, the American Concrete Institute has made the decision to cancel the upcoming ACI Concrete Convention in Rosemont/Chicago, Illinois. VIEW FULL STATEMENT.

General Questions

Q: When will my refund be processed?

A: Credit card refunds will appear approximately 10 to 14 business days from the date requested. Check refunds will be mailed approximately 14 to 21 business days from the date requested.

Q: Will I be notified when my refund is done?

A: Yes, you'll receive an email with the cancelled copy of the registration.

Q: Can I use the money for fall/Raleigh Convention?

A: No, your registration will be refunded.

Q: Can I put a credit on my account?

A: No, your registration will be refunded.

Note: We are developing answers to additional questions. As plans solidify, we will make announcements and post to our website (www.concrete.org). Please check back for more information.

Don't See Your Question - Contact Us

Name Responsibility E-mail
Lauren E. Mentz, CMP Director, Event Services—Oversees Event Services Department; Convention & Event Operations, Host Chapter Relations +1.248.848.3799 lauren.mentz@concrete.org
Alexandria R. Prokic, CMP Event Planner—Food & Beverage Events; Meeting Scheduling; Onsite Operations +1.248.848.3785
alex.prokic@concrete.org
Bryce V. Barker, CMP Event Planner—Session and Speaker Coordination; Executive Committee Relations; Opening Session; Onsite Operations +1.248.848.3187
bryce.barker@concrete.org
Carole A. Berrelez Event Planner—Room Block Management; Exhibit Hall Activities; Host Chapter Coordination; Onsite Operations +1.248.848.3186
 carole.berrelez@concrete.org
Kim A. Spillane
Sales/Business Development Coordinator—Exhibits and Sponsorship Sales
+1.248.848.3197
kim.spillane@concrete.org
General Information
+1.248.848.3795
alex.prokic@concrete.org

Convention News

Rosemont Preview
The Convention Preview is now available for download.
[PDF]

Need Employer Support?
Download your customizable letter and prove to your employer the benefits of attending the ACI Convention.
[Customizable letter]

Exhibitor Prospectus
Download the Exhibitor & Sponsor Prospectus.
[PDF]

First-Time Attendee Guide
This guide for first-time attendees will help you prepare and navigate your first ACI Convention.
[PDF]

Convention Guest Program
Download the Convention Guest Program.
[PDF]

VIEW ALL CONVENTION NEWS »

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Upper Level Sponsors

Baker
BASF
EFCO
Euclid Chemical
Forney, L.P.
Forta Corporation
GCP
LehighHanson
Sika
Thornton Tomasetti
University of Illinois
WJE

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