News Detail

Creative Association Management Expands its Service Offerings

2/28/2011

Creative Association Management (CAM), announces the expansion of services for associations. CAM is an association management company specializing in the buildings and concrete industries. Additionally, CAM is now offering its association management services on an a la carte basis.

With over 20 years of experience in managing internationally recognized clients both large and small, CAM has the access to expertise that has resulted in several prestigious awards for outstanding certification programs, meetings, conventions marketing, newsletters, and publications. CAM currently provides full-service management for the American Shotcrete Association, Building Owners and Managers Association of Metropolitan Detroit, International Concrete Repair Institute, and Post-Tensioning Institute

“We realize that during difficult economic times, many organizations reduce staff to keep costs in line,” said William R. Tolley, vice president, marketing for CAM. “However, these same organizations must still provide existing and new services to members and customers. In many cases, the services could be provided by purchasing expensive equipment that will be underutilized by the organization or by hiring someone to work a few hours a week, and we know how difficult it is to hire experienced and talented staff to work such limited hours. This is when the services that CAM offers are most valuable.”

Headquartered in Farmington Hills, Mich., in a modern office facility that maintains a wide variety of technologically current equipment and a full complement of personnel versed in the skills needed by associations, CAM is able to offer to its clients a comprehensive array of services, as needed, on-demand, and priced for the job at hand, including:

• On-site, on-demand publishing – CAM has the capability of printing manuals, reports, and other documents (up to a certain length) on-site and on-demand.

• Customer service – CAM has experience with multiple Association Management Systems and membership structures, and embraces the opportunity to service members and to process orders, dues statements, renewal notices, and other time sensitive communications.

• Certification program development – CAM offers its clients strategic and tactical consultation in all aspects of certification program development.  CAM also specializes in exam processing and directory creation and maintenance.

• Publishing – CAM has the capability to produce publications in a wide variety of printed and digital formats including books, reference sets, CD-ROMs, PDFs, magazines, newsletters, and e-books designed specifically for mobile and tablet devices.
• eLearning production – CAM is experienced in producing self-paced, interactive eLearning courses that can be delivered to customers via the Internet or via CD-ROM.

• Order fulfillment – CAM has the capacity to store inventory on-site, providing the ability to efficiently turn around product orders.

• Convention, seminar, event planning – CAM is able to provide clients with planning and support for conventions, conferences, meetings, seminars, etc. 

• Internet and website operations – CAM provides full-service data storage, maintenance, and backup services, web-hosting, and web-design capabilities.  Information technology services – CAM is able to provide a variety of information technology services.
  
  

The list above describes some of CAM’s most popular services utilized by clients; however, CAM will always work with the customer to customize the services needed.

To learn more about CAM’s services, please download and view the following flyer: http://www.creativeassociation.com/pdfs/CAM_flyer.pdf. 

More information about CAM can be found at its website, www.creativeassocation.com, or by contacting Bill Tolley at 248-885-6279 or CAMinfo@creativeassociation.com.

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Advancing concrete knowledge —Founded in 1904 and headquartered in Farmington Hills, Mich., USA, members of the American Concrete Institute advance concrete knowledge by producing consensus, concrete-related codes, specifications, guides, and reports; creating and administering certification programs that support individuals in the concrete industry; delivering seminars and distance learning opportunities; publishing Concrete International magazine; and producing two peer-reviewed technical journals. For additional information, visit www.concrete.org.